Comfort Inn Hwy 401

Breakfast was good, many options. The room was fine, we were able to park in front of the room and bring our luggage through the patio door. Location was great, close to the public transportation and downtown Kingston. Many places to eat, big supermarket close by.

We enjoyed a very clean updated room. They were able to accommodate our request to be next to my mother who used a walker. The staff was wonderful and very helpful. The breakfast was great with hot and cold offerings. The breakfast staff was friendly courteous and went out of their way to make sure you well fed. The hotel it self was clean. Loacation close to hwy and shopping and not far from the downtown area.

I'm a retired international airline agent and details are my name and my passion! We checked-in yesterday at about 2;30pm and initially were advised that our 2 x double-bed room wasn't quite ready but then the nice lady at Reception, Ms Sue, suggested a King room instead, so that we could check-in right away, to which we agreed. Room 133 was indeed quiet and very comfortable, from the King-size bed and all the bed linens crispy fresh. There were at least 6 pillows of different weight to choose from, which I like. We used the parking out front and had no problem finding a spot with our Accessible Parking permit for my husband's bad knees awaiting surgery. Breakfast was ample and had many choices, even a waffle-maker! All the butters, cream cheese and yoghurts were kept in a small fridge, so you know they hadn't been sitting out... We had a very pleasant stay indeed. p.s. I tried to use my new Mastercard which required me to use a PIN, which I tried to do, twice. When it didn't accept it, I used my VISA, which worked well. After arriving home today, I checked my records and realized the reason my PIN didn't work: because a new card requires 3 tries with the Point of Sale machine before the system "takes". I had forgotten that rule and thought that it was OK as I used the Tap system for weeks with no problem. Now I feel foolish! I share this as it could happen to somebody else... Thank you, Ms Sue, for your patience and understanding in this crucial transaction! We will stay there again for sure! There are so many details in making and enjoying accommodation away from home and in our case, all went extremely well. There are several hotels/motels like the Comfort Inn in a small area of the 401 and Division St. in Kingston and we are glad we chose this one. It looked fully-booked, which in my book shows it is very customer-oriented and it showed, in many ways.

Location is great. Walking distance to outlet mall, afew restaurants and movie theater across the road. We had done a movie one night there. Breakfast was good. Staff was friendly asking what sightseeing we took that day, remembered us from day before. Even phoned room when arrived to make sure everything was fine, Room was renovated, bed was comfortable.

We have stayed here many times, and are always pleased with the facility and staff. Great location, recently renovated/ upgraded. The breakfast is included and more than adequate. It is our go-to place when in the Kingston area!